Whether designing next-generation infrastructures or enhancing existing networks, telecom providers need to connect key decisions with overall business objectives.
Pitney Bowes Software solutions enable more accurate market, demographic and spatial analysis for informed decisions about customers, competition and locations to support network capital planning and engineering for maximum ROI.
Location data, such as GPS coordinates and addresses, integrates with planning and infrastructure tools to identify premium rollout locations. Exact coordinates and coverage reveal component linkages and gaps in service. Location intelligence reveals all location factors involved, from base stations to terrain to large buildings. Accurate maps illustrate information on new sites and activation dates, along with improvement and coverage details
Network Performance Management
For premium customer service, telecommunications providers need to monitor network performance and resolve outages quickly and easily. Seeing where assets are located, how they’re running and how to leverage infrastructure data helps optimise stability and uptime.
Pitney Bowes Software solutions make it faster to identify and address outages. Near real-time monitoring with interactive maps displays the grade of service for each network. This means fast resolution times and timely customer communications
Service Coverage Area and Store Location Insight
A picture is worth a thousand words. This saying holds true for understanding telecommunications service coverage areas and store locations.
Pitney Bowes Software solutions provide a visual display of telecommunication service areas, signal strength, store locations, local rates that apply and/or features that are available in particular areas. Location intelligence integrates with network data to provide highly visual and accurate coverage information.
Customers and service reps can go online during service activation — or any time — for visual coverage maps that indicate the quality of service at locations. Or they can find the nearest store. Statistical data can be mined to for future planning.